Ancorite Surface Protection Ltd is a data controller of the personal data you provide us. We have appointed a Data Protection Officer – contact details below:
Telephone: 01270 761720
Ancorite Surface Protection Ltd
Millbuck Way, Ettiley Heath, Sandbach, Cheshire, CW11 3AB
How we collect or obtain personal information about you
On our website we have a general enquiry form where we are provided with name, email and details of the enquiry. Names and emails are classed as personal information under GDPR.
How is your personal information used
The information you provide is used for us to contact you to answer your enquiry. We will not use the information you provide for any marketing purposes and will only contact you again if you wish to pursue a business opportunity with us.
How long we store your personal information
The information you provide is stored in email files as long as the enquiry is ongoing. It is then archived in secure password protected email folders and stored on our website database. The information stored on our website database is reviewed monthly and deleted if the information is over 6 months old.
How we secure your personal information
The information you provide is not shared externally and enquires are forwarded to the correct person in Ancorite who can respond directly. Once the enquiry is answered, the enquiry email is archived in secure email folders.
The information held on the website database is only accessible to the website controller who reviews the database and deletes enquiries over 6 months old on a monthly basis.
Cookies are small text files that are placed on your computer by websites you visit. They are widely used to make websites work, or work more efficiently, as well as providing information to the owners of the website. Depending on the browser you use, you should be able to control which cookies are placed on your device through the browser settings.
We do not store any personal data in the cookies we use and your information is stored anonymously.
We use Google Analytics to help us run our website by monitoring the activity and traffic both to and through our website. By using cookies stored on users’ devices, reports are created to give us statistical and other information about our website. Details captured during your visit will include but not be limited to, traffic data, location data, weblogs and other communication data and the resources you access. However, all data collected is anonymous and will not identify you as an individual.
Your rights in relation to your personal information
You have a number of rights relating to your personal information:
How to contact us about your personal information or to complain
If you wish to exercise any of your above rights please contact us on the contact details above and we will action your requests, subject to our legal responsibilities. If you wish to make a complaint about how we have handled your personal data, then please do contact us on the details above.
Review this policy
We at Ancorite Surface Protection Ltd keep this policy up to date and will review it annually or as required by new legislation or internal changes to our operations, to ensure that GDPR, data protection and other such legislation is adhered to.